Internal Training · Mozaik Design

Everything we're learning, in one place.

Short, self-contained trainings for the sales, marketing and operations team — each one a single page you can read at your own pace, in English or Turkish. Start anywhere, stop anytime, come back whenever.

6
Trainings live
6
Toolkits & 101s
2
Languages: EN · TR
0 / 3

Trainings

5 available

Books and ideas for everyone on the team.

01EN · TR
Adam Grant · Growth

Hidden Potential

Why potential is a trajectory, not a starting point — and the twelve character skills, structures and systems that decide how far a team travels.

12 concepts~30 minSales · Marketing · Ops
02EN · TR
Arthur C. Brooks · Well-being

A Happier Vacation

Nine rules from the happiness research on choosing the right kind of break, staying present while you are on it, and coming back without the crash.

9 rules~15 minEveryone
03EN · TR
Nir Eyal · Focus

Indistractable

Why we really reach for the phone, how to plan a week nobody can steal, and how to make the inbox, the group chat and the meeting room work for us instead of the other way round.

14 ideas~35 minEveryone
04EN · TR
Daniel Pink · Judgement

30 Cheat Codes

Thirty small rules that quietly decide how a career goes — how to decide, how to be with people, how to finish things, how to work and how to live.

30 codes~25 minEveryone
06EN · TR
Steven Kotler · Peak performance

The Science of Flow

What flow actually is, the 22 triggers that switch it on, why a challenge about 4% past your skills is the sweet spot — and the six basics that keep you ready for it.

14 ideas~30 min+ 1-hour lecture

SDR Training

1 training · 5 toolkits

Cold outbound for the people opening new contract and enterprise accounts.

05EN · TR
Gong × 30MPC · Outbound

Cold Outbound that Books Meetings

What actually gets replies, from 85M+ analysed cold emails — subject lines, length, the ask, and a 30-day sequence across email, phone and LinkedIn.

12 lessons~25 minContract · Enterprise
S1EN · TR
SDR Toolkit · Template

The 30-Day Outbound Sequence

All 14 touches across email, LinkedIn and phone, with a Mozaik example message for every step and why each one works.

14 steps~15 min+ DOCX template
S2EN · TR
SDR Toolkit · Cheat sheet

Cold Email by the Numbers

The twelve numbers from the 85M-email study worth remembering — plus a pre-send checklist to run before every email.

12 numbers~8 min+ PDF report
S3EN · TR
SDR Toolkit · Cold calling

The First 60 Seconds

Two openers that don’t sound like a telemarketer, the problem proposition, and four complete first minutes written for Mozaik.

2 openers~15 min+ DOCX toolkit
S4EN · TR
SDR Toolkit · Cold calling

Cold Call Objections

Eighteen objections you’ll hear on the phone and one three-step method for all of them — agree, incentivise, sell the test drive.

18 objections~20 min+ PDF guide
S5EN · TR
SDR Toolkit · Quota playbook

How Top SDRs Hit Quota

The quota maths (with a calculator), a daily operating system, buying signals and tiers, and four-sentence outreach.

4 plays~15 min+ PDF field guide

101

1 reference

Short fundamentals every salesperson should know cold.

101EN · TR
101 · Sales fundamentals

Pipeline 101

What a pipeline is, the TOFU · MOFU · BOFU funnel at Mozaik, the three health tests, won and lost reasons, and the three rules every opportunity follows.

6 sections~10 min+ PDF reference

In the pipeline

planned
07
Sales

The Mozaik Sales Playbook

From showroom hello to signed order — how we qualify, present, follow up and close, department by department.

08
Customer

Customer Conversations

Discovery questions, objection handling and the follow-up rhythm that turns a first visit into a repeat customer.

09
Operations

Onboarding & SOP

How a new colleague gets up to speed in their first 30 days, and who is responsible for what along the way.

Something the team should learn next?

Every training here started as one sentence from someone on the team. If there is a book, a process or a recurring mistake worth turning into a session, say so and it gets built.